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Who are we?
Jumbo Electronics was established in 1974. It is now a leading retailer and distributor for consumer electronics and technology in UAE. It was a major distributor of Sony since the beginning but soon became a retail partner for leading brands like Acer, Apple, Asus, Bajaj, Blackberry, Brother, Casio, Daikin, Dell, Dometic, Dyson, Epson, Gorenje, HP, HTC, Hisense, Lava, Lenovo, LG, Motorola, Nokia, Obi, Oppo, Ricoh, Samsung, Sennheiser, Xolo and YOTA Devices.
The Service Centres
It has six service centers in UAE and a growing distribution as well as retail presence Oman, Qatar, Bahrain and Kuwait. It has built an incredible reputation as it provides the best quality products and excellent after sales services and a 24/7 customer care hotline 800JUMBO (58626) that is available throughout the year. It has its own logistics Network that has set a new benchmark in the customer service industry.
The group is also prominent in industries like hospitality, retail, construction, education, healthcare, oil & gas, and finance. After achieving success in the markets of UAE it is now expanding its horizons to Northern Iraq and India.
Welcome to our world!
For online shopping Jumbo has made a few strategies. Once a customer has signed up and has ordered an item online, he/she will get the items without any delivery charges across UAE. For all Emirates the delivery will be done the very next day for orders placed before 7pm. However if it is purchased after that time then it will take 2 days for the items to be reach Emirates. For areas outside the delivery zone the items will reach desired destination within 7 days for both before and after 7pm.
The items will reach the store chosen near your destination and when it reaches that place you will get a notification. For Dubai and Sharjah the collection time is between 6pm-9pmif the orders are placed before 1.30pm while for other place it is either next day or Saturday from 6pm-9pm.
For heavy technical items Jumbo sends its team to install and deliver the appliance. There is a service fee charged for it while the delivery rules are the same as above.
Don’t like what you bought?
Products like Home Audio, Cybershot, Handycam, Alpha, Action Cam, Walkman, Wireless Speakers & Car Audio Products have a warranty of 1 year while for all Bravia Products it is for 2 years. Internationally, however the warranty is for a year only. To claim warranty for Sony products you can call their service centers while for other products you have to call Jumbo’s own service centers toll free number.
For returns and exchange a pickup charge will be deducted from the refund value. All items except for all Accessories, Software, Movie/Music/Gaming titles, Cartridges & Toners,Watches, Personal Care Products can be exchanged or retu
Jumbo Top Offers:
- Shop Best Deals Every Sunday
- Avail Up To AED 300 Off Accessories & Gadgets
- Total Offers 14
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